Hope & Wild Privacy Policy

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Hope & Wild operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Hope & Wild is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

Includes contact details, financial information, account information, transaction information, communications, device information, and usage information.

2. Personal Information Sources

Information may be collected directly from you, automatically through the Services, from service providers, and from partners or other third parties.

3. How We Use Your Personal Information

Purposes include providing, tailoring, and improving the Services, marketing and advertising, security and fraud prevention, communicating with you, and legal reasons.

4. How We Disclose Personal Information

Disclosure may occur with Shopify, vendors, business and marketing partners, affiliates, and in connection with business transactions or legal obligations.

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services.

6. Third Party Websites and Links

The Services may provide links to third-party websites; Hope & Wild is not responsible for their privacy or security.

7. Children's Data

The Services are not intended for children; we do not knowingly collect personal information about children under the age of majority.

8. Security and Retention of Your Information

No security measures are perfect; retention depends on factors such as account maintenance, legal obligations, and dispute resolution.

9. Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, portability, opt out of sale or sharing for targeted advertising, and manage communication preferences.

10. Complaints

Complaints about personal information processing can be directed to our contact details; EEA residents may also lodge complaints with local data protection authorities.

11. International Transfers

Personal information may be transferred, stored, and processed outside the country you live in; transfers out of the EEA/UK rely on recognised mechanisms like Standard Contractual Clauses.

12. Changes to This Privacy Policy

The policy may be updated from time to time with notice posted on the website.

13. Contact

Please contact us with any questions or concerns regarding this Privacy Policy.